Hinsdale Magazine (HM): What do you wish more people understood about dentistry?

Dr. Kimet Abdullai: A common misconception is that without dental insurance, you can’t see a dentist. Dental insurance isn’t full coverage—it’s more like an annual “gift card” with a set yearly maximum, unlike medical insurance. We encourage patients not to delay treatment due to insurance limits. Quality dental care is a financial investment, and we’re happy to explain coverage, maximize benefits, and create individualized treatment plans to make care attainable.

Another misconception is that dental visits are always painful or expensive. Many people carry negative past experiences that fuel anxiety. We take time to discuss concerns, explain procedures, and create a compassionate, welcoming environment—turning dread into positive, long-term relationships.

HM: How would you describe your approach to patient care?

Dr. Abdullai: We start by listening to our patients’ needs, then present ideal and alternative options, outlining pros and cons for each. While our focus is on oral health, our strength lies in customizing care for each individual. Open communication and a warm atmosphere are essential. Our small practice size allows us to maintain a truly personalized experience, driven by patient needs rather than insurance requirements.

HM: What advice would you give to someone nervous about visiting the dentist?

Dr. Abdullai: The hardest step is making the first appointment. Come in for an exam, meet the team, and see how much dentistry has improved. Many patients realize their fears fade quickly once they experience our approach. Delaying only makes problems worse—you owe it to yourself to see what we can do for you.

HM: How does patient education influence your practice?

Dr. Stephanie Wagner: Modern technology—digital intraoral cameras, photography, and 3D impression scans—allows patients to see exactly what we see. This transparency builds understanding and confidence in treatment decisions. In today’s world of online information, we embrace open discussions, guiding patients toward safe, clinically proven facts while respecting their choices.

HM: What makes your practice unique?

Dr. Wagner: We’ve proudly served our community for over 20 years, building trust one patient at a time. Our cohesive team balances each other’s strengths, ensuring seamless care. We respect all insurance plans but remain committed to providing the best possible treatment, not just what coverage dictates. Close relationships with local specialists, continuing education courses, and active participation in study clubs keep our skills and knowledge at the highest level.

Dr. Abdullai: I’ve lived in Hinsdale for many years with my family, and it’s a privilege to care for patients who are also my friends, neighbors, and fellow community members.

Dental Care of Oak Brook
17W300 W 22nd St #350
Oakbrook Terrace, Illinois
630-833-2800 | www.dentalcareofoakbrook.com